About Us

About Us

Our Company Everyday around Ireland & the UK literally thousands of transactions are taking place using Customer Connect Loyalty systems. In any one given week over 250,000 loyalty transactions take place. Every time a customers card is swiped you are strengthening the relationship and extending the lifetime value of your customer or guest. At Customer Connect Loyalty we have an unparalled passion for building increased individual customer interaction. We believe that the future of marketing lies in trigger based marketing combined with top class data. To that end we have developed expertise and knowledge unrivaled in UK & Ireland. Based in the Enterprise & Research Incubation Centre at the Institute of Technology Carlow we are a campus company at the centre of a development hub where thought leaders mingle with entrepreneurs and developers to build exciting businesses such as Customer Connect Loyalty. Customer Connect Loyalty enables businesses to locate and extract significant incremental revenue from their existing customers. Companies working with us report a maximized return on their investment of time and money since cultivating targeted relationships with customers who can drive profitability to their business. Customer Connect Loyalty UK, Scotland, England Douglas Scott, Scotland, England Finbarr Malone, Scotland, England Irish Butchers Loyalty, Scotland, England Irish Craft Butchers, Scotland, England John Henderson Butcher, Scotland, England Loyalty for butchers, Scotland, England Loyalty for restaurant chains, Scotland, England Meat Trade Shop of the year, Scotland, England Paul Conway butchers, Scotland, England Q guild butchers, Scotland, England SFMTA, Scotland, England SMS Loyalty marketing, Scotland, England SMS Marketing, Scotland, England Stewart Collins and son, Scotland, England Trigger marketing for restaurants, Scotland, England butchers loyalty software, Scotland, England butchers loyalty, Scotland, England customer connect butchers, Scotland, England customer loyalty, Scotland, England front desk loyalty software, Scotland, England hospitality loyalty software, Scotland, England hotel loyalty software, Scotland, England hotel loyalty, Scotland, England loyalty for corporate guests, Scotland, England loyalty for food and beverage guests, Scotland, England loyalty for hotel groups, Scotland, England loyalty for my hotel, Scotland, England loyalty for my restaurant, Scotland, England loyalty software, Scotland, England restaurant loyalty software, Scotland, England restaurants loyalty, Scotland, England scottish federation of butchers, Scotland, England trigger marketing for hotels, Scotland, England		Our Loyalty Software At Customer Connect Loyalty we have loyalty software solutions for every scenario and business type. Our software can be intergated into a range of ePOS/till systems as well as Hotel PMS systems or in many cases our systems work independently of the ePOS/Till systems too. All our software has the ability to integrate with email and texting for those highly succesful trigger campaigns and interactive marketing. Databases can be segmented into categories. We can run multiple rewards schedules to different customer categories too. The Cloud All of our systems use the power of the cloud to ensure that we can scale to the size required for your business without penalising you with additional hardware costs. Also the fact that we use the cloud to host and manage our software means that you can access your loyalty software from any location, ideal of course for multi-outlet multi-location loyalty programmes Customer forgets their card? No problem with all of our systems you can enter the customers name or mobile number to be able to award them points. This feature alone can increase participation by as much as 50%. Marketing Strategies With Customer Connect Loyalty Software for Hotels, Restaurants, Butchers, Pharmacies and all Retail environments Bar Coded Electronic Coupon-Eliminate reliance on the paper voucher! Eliminate voucher abuse and theft! Flexible and Secure. Birthday and Anniversary Promotions Reach your customers on a personal level. Extend a token of appreciation to your customers by extending an extra special offering to them on their birthday or wedding anniversary. Thank You-Extend a sincere token of appreciation to those customers who have actively participated in your program, have visited often and/or have spent generously. Miss You-Get a handle on attrition. Bring those lost customers back. Identify customers who no longer visit your business and learn the reasons why! Referral Program-Entice your established guest community to spread the good word and refer a friend to your program. Rewards Program Points! Points! Points!- Run your own point/reward program. Everyone loves to accumulate points and you'll appreciate the extra business. Supports issuing bonus points during off-peak or slow times. Raffle Program-Raffles are a great way to entice guests back for subsequent visits. New Member-Create an enrollment incentive to entice new customers to join your marketing program. Custom-Have an innovative marketing strategy of your own? With Customer Connect you can simply design your own promotion using the custom promotion generator.