System supports and logins

  

  

To download the loyalty system onto a laptop please follow these instructions;

 

If you are installing on a Windows 7 computer, please follow the instructions below. If you are installing on a Windows Vista or earlier, skip over the Windows 7 Installation instructions and go directly to your installation link. 

 

Windows 7 Installation

First turn off the UAC (follow instruction below) and then try installing the software.

 

How to turn off UAC (User Control Settings):

1)      Open Windows Control Panel

2)      Search Window - Top Right Corner  

a.       Type UAC

b.      Click Enter

3)      Click on - User Accounts (Turn Off User Account Control)

4)      Slide Bar all the way down to

5)      Click OK

6)      Reboot Computer

7)      Install the software from your link

 

You may need to turn off any computer protection such as firewall or internet security for a few minutes whilst part 2 downloads…

 

Installation Links

 

To Install Customer Connect Loyalty - Run part 1 Then run part 2

 

Part 1

http://www.giftcardandloyalty.com/downloads/customerconnect.exe 

Part 2

http://www.giftcardandloyalty.com/downloads/loyaltyengine.exe 

 

Then enter your s/n code when requested and click the blue request keys button

S /N:  

If you get a message saying "no new seats available" it means you've reached your download quota and you need to contact us to get a new seat open.